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Incomedia
Incomedia

Website X5 Answers is active again  en

Author: Incomedia
Visited 2641, Followers 3, Shared 11  

As you know, due to technical problems on our server Answers has not been available for a few days. For that reason  the licenses of the programs WebSite X5 Evolution 8 and 9 could not automatically be unlocked and technical inquiries could not be posted online.

The cause of this is due to a hardware failure of the server which is hosting this web site. Unfortunately, our hosting provider has not yet been able to solve this problem and still does not provide any reliable information concerning the duration of the fault.

That’s why, as soon as we could, we have recovered all the data and moved the entire system to a new server. Thanks to this intervention Answers is active again.

Obviously, we will now do a careful analysis of what happened  and we will decide what to do in order to avoid the same problem in the future.

We do apologize again for any inconvenience caused!

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