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Andy A.
Andy A.
User

Version 12 licence error installing key  en

Author: Andy A.
Visited 1790, Followers 1, Shared 0  

while trying to download and add version 12 to anpther laptop, i get an error message - wrong licence key for product.

can anyone advise...

i have downloaded the demo version 12 a while ago and have been using the same licence for a while  on my main laptop,(works perfect) but was looking to load on my spare laptop so i can travel with it..

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3 ANSWERS - 1 CORRECT
Pcssa .
Pcssa .
Moderator

. . . one licence can only be used for TWO installations . . .

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Posted on the from Pcssa .
Andy A.
Andy A.
User
Author

i understand that, however, i have only installed once,  this will be my 2nd installation

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Posted on the from Andy A.
Paul M.
Paul M.
Moderator

Hello Andy,

Go to the 'My Licences' section of your profile and copy the licence key of WebSite X5 Professional 12 and then paste it in the program during the activation procedure to try to activate it again:

https://answers.websitex5.com/profile/licence

Kind regards,

Paul

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Posted on the from Paul M.