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Malcolm H.
Malcolm H.
User

New template not uploading  en

Author: Malcolm H.
Visited 539, Followers 1, Shared 0  

I have amended my custom template and some web pages - and this works perfectly on my PC. When I Export the project to the Internet everything appears to upload correctly. The indivdual pages are correctly replaced with the new ones. However, the new home page (template and menu) does not appear. The old one does not get replaced. I have tried uploading "all website files to the Internet" in addition to "files modified after the last update on.... "  Help please.

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3 ANSWERS
Paul M.
Paul M.
Moderator

Hello Malcolm,

I've just visited the website listed on your profile and it appeared to load correctly with the menu, etc. in my browser.

Can you verify that I have the right webpage by looking at the attached screenshot?

If so, then this will be a browser cache issue, very common after making changes to your website.  Your browser will be showing you the old version of the hompage which it has stored.

You can refresh the browser cache for any page which does not display correctly, by holding down the 'CTRL' key and 'F5' key whilst viewing the page.  This will flush the cache and force a reload of fresh content.

Hope this helps.

Kind regards,

Paul

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Posted on the from Paul M.
Malcolm H.
Malcolm H.
User
Author

Hi. Please cancel the request for help. The new template has now uploaded after several failed attempts. The only thing I did different this time was to temporarily turn off McAfee Anti Virus. No idea if this was in any way related - but all is now okay. Thanks

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Posted on the from Malcolm H.
Andre E
Andre E
Moderator

Request cancelled, glad it worked out.

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Posted on the from Andre E