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Haralampos Leontopoulos
Haralampos Leontopoulos
User

Email Form Problem  en

Author: Haralampos Leontopoulos
Visited 1688, Followers 2, Shared 42  

1.

  • Look athttp://www.fotogamos.gr/online_printing.html
  • The PHP on server is running fine. ( I checked with 2 PHP versions v5.2.17 & v5.3.8). No success...
  • When you choose a file or files for uploading, and choose the pull down options from the right of file upload button 1, 2, 3, etc, after send, on my mail (same server) i receive only data from first fields (name, address, town, phone, email, the uploaded files (images) and i don't receive the data from fields next to upload buttons (Αντίτυπα, Μέγεθος εκτύπωσης, Λευκό Περιθώριο). Also on received email from form (site) appears only 1 set of fields with problem (even if i have choose more files + next options for uploading).

2.

  • On both Firefox 8 & IE latest, the Captcha word don't work sometimes. It show that i have type wrong word. I have try both caps or not.

3.

  • Look athttp://www.fotogamos.gr/contact.html
  • On the right contact form, when you open calendar to choose a day/month/year, and complete all fields, when you try to send it it show error "the calendar must contain a valid date"
  • Also the same Captcha wrong word error.

4.

  • I have tried all mail form settings on preferences.

I use the latest beta x9 version.

On admin panel PHP test is ok.

I try it on 2 computers (7 x64 & XP SP3 x86)

Regards.

Posted on the
10 ANSWERS - 1 CORRECT
Pcssa .
Pcssa .
Moderator

. . . the latest v9 is NOT a Beta - v9.0.4.1748 is an updated FULL version . . .

Did you use that version ?

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Posted on the from Pcssa .
Haralampos Leontopoulos
Haralampos Leontopoulos
User
Author

Yes i use this version (stable or beta i don't know).

So what about this problem?

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Posted on the from Haralampos Leontopoulos
Haralampos Leontopoulos
Haralampos Leontopoulos
User
Author
Pcssa .
. . . the latest v9 is NOT a Beta - v9.0.4.1748 is an updated FULL version . . . Did you use that version ?

Also, since i have jumped to x9 i never found anywhere the "beta" word on versions info(About)...

I am a beta tester and only i noticed about new updates and changlelog.

Regards.

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Posted on the from Haralampos Leontopoulos
Haralampos Leontopoulos
Haralampos Leontopoulos
User
Author

Nobody?

I need help...

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Posted on the from Haralampos Leontopoulos
Pcssa .
Pcssa .
Moderator

. . . sorry - i cant read anything Embarassed - so i cant help you

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Posted on the from Pcssa .
Incomedia
Samantha M.
Incomedia

Dear Haralampos,

what email script type did you use? Please verify and let me know.

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Posted on the from Samantha M.
Haralampos Leontopoulos
Haralampos Leontopoulos
User
Author

The settings on "E-mail Form Object" is:

  • Send data by e-mail
  • Enable "Captcha" anti-spam filter is enabled

* I have try all settings combination but nothing.

On "Preferences" the settings is:

  • E-mail form script type: "Standard Script"
  • E-mail form data submission type: "Send as POST"

* I have try all settings combinations but nothing.

Also the Captcha don't work! When i type the word CAPS or not it say that thw word is wrong. I try captcha word renew but same error. Both on IE & Firefox.

On Server PHP is fine. Triple checked. I've tested on 2 PHP versions. Nothing...

The problems are:

  • Captcha word error "The captcha word you have typed isn't correct"
  • Submitted data from form fields (* that exists after upload file fields - Setting: "Display on the same row as the previous Field") doesn't exist (nothing appear) on final received user/admin email
  • The upload file is working fine

Regards.

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Posted on the from Haralampos Leontopoulos
Incomedia
Samantha M.
Incomedia

Thank you for explaining. What provider are you using?

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Posted on the from Samantha M.
Haralampos Leontopoulos
Haralampos Leontopoulos
User
Author

I have a reseller pack from crocweb.com

Today i try this: Delete all folders and files from server, in case that there is old folders or files from V8 software. Then i upload again all site. But same problems...

I'm thinking to leave Incomedia and jump to Joomla who works great.

I'm thinking...

Regards.

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Posted on the from Haralampos Leontopoulos
Incomedia
Samantha M.
Incomedia

Please set the ''low-level script'' in the preferences section and try again. The issue you are having is caused by your server which is not set correctly I'm afraid. If it still does not work, could you please try to create a test-website with the same settings and upload it? That will definitely tell us where the problem is.
Thank you for your patience Haralampos!

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Posted on the from Samantha M.