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William More
William More
User

Export Failed  en

Author: William More
Visited 1996, Followers 2, Shared 34  

I cant export any files. Its been a few months since i updated but it says 'unable to connect to the server'. I checked with one.com and the confirmed the ftp address, the username and password are accurate but X5 Evolution 8 wont let me upload the files? Help??? 

Posted on the
3 ANSWERS - 1 USEFUL
Incomedia
Noemi W.
Incomedia

Hi William,

to solve the problem, please choose one of the following options:

- changing the type of connection activating or disabling the FTP Passive mode.


- The export is blocked by Firewall, Anti-Spyware or Anti-Virus programs. Disable temporarily protection programs installed on your PC or set them in order to allow WebSite X5 to have free access to the Internet.


- Server temporarily unavailable. The Server may be undergoing maintenance or simple reboot. Try again later or contact your Provider.


- Remote disk is full. The space on the Server disk is full so you can't complete the publication of the site. Verify the possibility to save space deleting all the already published files and then proceed with a new export.

Kind Regards,

Noemi

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Posted on the from Noemi W.
john P.
john P.
User

Hi,

In order to export the website to internet i have to enter username and password but i can't remember them. How can i retrieve them please? 

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Posted on the from john P.
Cheeky Man
Cheeky Man
User

Wink

Contact One.com and they'll send you all the FTP Details again, inc Username and Password etc....

www.frankscybercafe.com

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Posted on the from Cheeky Man