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Andre Feyaerts
Andre Feyaerts
User

Trouble with reproduction of videos  en

Author: Andre Feyaerts
Visited 1383, Followers 1, Shared 0  

I have some trouble reproducing videos.

Youtube and Vimeo are OK, but I cannot reproduce any video from a file.

I tried MP4, MPG, AVI and some more formats, but none works out.

some browsers prompt me to install Microsoft Video, but it is perfectly installed and working on my computer

I use Version 11 Pro and Windows 8.1

Thanks for helping.

Posted on the
7 ANSWERS - 1 CORRECT
Paul M.
Paul M.
Moderator

Hello Andre,

Can you post links to some of the videos which don't play?

Or to the page on the web which shows the videos?

Many thanks!

Paul

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Posted on the from Paul M.
Bjorn Andreassen
Bjorn Andreassen
User

I also have problems with video from file, mp4.

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Posted on the from Bjorn Andreassen
Incomedia
Claudio D.
Incomedia

Hello Andre,

The best option is to use mp4 videos with the h264 codec which is natively supported on most browsers. Any other format or codec needs a plugin to be installed to work like mpg and avi files.

Check what codec you used for the mp4 videos in case use h.264. It would also be useful to see the page with the videos which are not working.

Many thanks!

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Posted on the from Claudio D.
Andre Feyaerts
Andre Feyaerts
User
Author

Hi Claudio,

Thanks for helping.

I don not have that page any more since I deleted it.

my question is, whre can I get the plugins to reproduce more codecs?? and how can I activate them in my site?

Or could you help me with a link to obtain more information about this issue?

Kind regards,

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Posted on the from Andre Feyaerts
Paul M.
Paul M.
Moderator

Hello Andre,

You may find this link to some freeware interesting and useful:

http://www.h264encoder.com/

You don't need to locate or install any plugins in WebSite X5...  you just need to convert your existing video files to MP4 with H.264 encoding, using any suitable software such as the freeware I've linked to.  Then use the converted file in your WebSite X5 project.

This will ensure maximum compatibility with end-user browsers/devices.

The X5 help file explains the compatibility issue surrounding the various media formats:

http://help.websitex5.com/en/v11/evo/ogg_video.htm

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Posted on the from Paul M.
Andre Feyaerts
Andre Feyaerts
User
Author

Thanks for your good help Paul.

I will follow your advise.

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Posted on the from Andre Feyaerts