Evo V11 User Manual 
Author: Mick G.
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I'm trying to download the user manual for Evo V11. I'm logged in with my valid email and password, and I get as far as the download page for V11. If I click on the download button for the user manual, another web page opens (http://static.incomedia.eu/websitex5.com/v11/websitex5_evolution11_en.pdf) but stays blank and nothing comes up no matter how long the page is left open.
Any suggestions??
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Hello Mick,
How fast/reliable is your Internet connection?
I've just checked both the URL and the download, and everything was OK, with the manual downloading successfully.
However, it is a biggish file (over 7Mb) and you can expect a considerable delay before anything is viewable in your browser.
If you still have difficulty then I recommend using a download manager, such as Free Download Manager:
http://www.freedownloadmanager.org/
In this way you will be able to monitor download progress, and recommence downloading from where it left off if the download fails for any reason part way through.
Kind regards,
Paul
Author
Hi Paul,
My internet connection is fine, but I did try a different method. If I right click on the address(http://static.incomedia.eu/websitex5.com/v11/websitex5_evolution11_en.pdf), and select "Save Target As", It downloads fine. Wierd, but if it works....
Thanks,
Mick.
Many thanks for letting us know, Mick, and glad you've been able to download the manual OK.
Just for future reference can I ask what browser you were using at the time? The information may help others in the future.
Many thanks!
Author
Internet Explorer 11 (but I also tried the latest version of FireFox).
Mick.
Many thanks for taking the time to reply with this information, Mick... much appreciated.
Paul