WebSite X5Help Center

 
Fakhridin U.
Fakhridin U.
User

ATTENTION: The Licence Key entered is associated to another e-mail address  en

Author: Fakhridin U.
Visited 1732, Followers 1, Shared 0  

Hi, I just bought your program web 5x professional 10. when I try to enter the key there is an error "ATTENTION: The Licence Key entered is associated to another e-mail address".

I have two email addresses, and I tried both. but none fit. *** and ***

During the purchase, I used the first email: ***

help to become uproarious,

Fakhriddin

Posted on the
11 ANSWERS
Incomedia
Samantha M.
Incomedia

Hi Fakhridin!

We apologise for the inconvenience caused.
Please have a look at the following post http://answers.websitex5.com/post/100119 for more information.

Thank you,
Samantha

Read more
Posted on the from Samantha M.
Incomedia
Samantha M.
Incomedia

Hello Milos!

Please try my link again!

Thank you!
Samantha

Read more
Posted on the from Samantha M.
Fakhridin U.
Fakhridin U.
User
Author

Hey, some people have already received new keys and normally activated program. I can not understand why I still have not got my keys ???

Номер моего заказа: 62876986

Read more
Posted on the from Fakhridin U.
Milos V.
Milos V.
User

Try to turn off all antivirus and firewall programms for a while during the registration process, I wasn´t able to do registration process till that, too. But after it was carryied out, program works now.
I wasn´t able to imagine, that this is/was/may be that cause.
Maybe other users have the same problems. ;-)

Read more
Posted on the from Milos V.
К. Округин
К. Округин
User
Milos V.
Try to turn off all antivirus and firewall programms for a while during the registration process, I wasn´t able to do registration process till that, too. But after it was carryied out, program works now. I wasn´t able to imagine, that this is/was/may be that cause. Maybe other users have the same problems. ;-)

Не помогло :-( 

Read more
Posted on the from К. Округин
Fakhridin U.
Fakhridin U.
User
Author
Milos V.
Try to turn off all antivirus and firewall programms for a while during the registration process, I wasn´t able to do registration process till that, too. But after it was carryied out, program works now. I wasn´t able to imagine, that this is/was/may be that cause. Maybe other users have the same problems. ;-)

I tried, did not work ((((((

Read more
Posted on the from Fakhridin U.
Incomedia
Samantha M.
Incomedia

Hi Fakhridin!

Did you manage to install your software correctly? Can I help you?

К. Округин, please follow the conversation in the first post you opened ( http://answers.websitex5.com/post/100072 ) so that we may gather all the information together and help you more quickly.

Thanks you!
Samantha

Read more
Posted on the from Samantha M.
Fakhridin U.
Fakhridin U.
User
Author

Thanks You, Samanta! I am okay now.

Read more
Posted on the from Fakhridin U.
К. Округин
К. Округин
User

Спасибо, Саманта :-) У меня заработало. 

Read more
Posted on the from К. Округин
Incomedia
Samantha M.
Incomedia

Thank you both for updating me!
Enjoy your program!

*****Google Translate:

Спасибо за обновление меня!
Наслаждайтесь вашей программы!

Read more
Posted on the from Samantha M.