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esat I.
esat I.
User

Error 302  en

Author: esat I.
Visited 1260, Followers 3, Shared 0  

I have bought WebSite X5 Evolution 10 today and i have my licence.I want to activate my product but program trow me a error 302 but I'm using same mail that licence sent it to me and i can not activate this licence in my profile that cousing same error.

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23 ANSWERS - 2 USEFUL - 1 CORRECT
Werner B.
Werner B.
User

Same problem .... ;-(

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Posted on the from Werner B.
Recsnik T.
Recsnik T.
User

Unfortunatelyfor me.

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Posted on the from Recsnik T.
Michal M.
Michal M.
User

Me too :(

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Posted on the from Michal M.
К. Округин
К. Округин
User

аналогично(((

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Posted on the from К. Округин
Vladimir M.
Vladimir M.
User

Globalproblem, probably.

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Posted on the from Vladimir M.
Vladimir M.
Vladimir M.
User

freebiewill not work

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Posted on the from Vladimir M.
Марат Хасянов
Марат Хасянов
User

Это попадос? К кому следует обращаться?

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Posted on the from Марат Хасянов
Andre E
Andre E
Moderator

Maybe the server has problems (probably by the super offer ... :)  ) So try again later or.... Try this post and the link it, maybe it helps.

http://answers.websitex5.com/post/25633

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Posted on the from Andre E
Recsnik T.
Recsnik T.
User

The error message is the same: ATTENTION: The Licence Key entered is associated to another e-mail address

Does not work.

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Posted on the from Recsnik T.
Andre E
Andre E
Moderator

Then there is no other option then try again later / wait for Incomedia (probably monday) to respond.

I think it is a server problem at Incomedia.

I will set this post for them to read.

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Posted on the from Andre E
esat I.
esat I.
User
Author

Thank you for your efford.

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Posted on the from esat I.
Roger L.
Roger L.
User

There seems to be several threads for the same issue here. It seems strange for a company that produces web site design software to have a web site which provides an error message which is so obviously incorrect.

It would have been better for them to have trapped the problem and give a message which was actually meaningful.

I'm not an expert on web sites but it would have been good to know the difference between a email address mismatch and a error which caused nothing to be returned. Is this not possible?

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Posted on the from Roger L.
Steven J.
Steven J.
User

I am having the same problem. 60% off a useless product is NOT what I would call a bargain!!!

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Posted on the from Steven J.
Martin T.
Martin T.
User

Habe das gleiche Problem. Bitte um Hilfe!

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Posted on the from Martin T.
Andre E
Andre E
Moderator

There must be something wrong somewhere this can happen in every company.

Let's just wait, the offer is great and your product code and licence will work. Just be patience. I'm sure Incomedia will respond monday.

If others users have same issues place it here and wait for responce.

Trust me it will be fixed !!

BR André

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Posted on the from Andre E
Björn J.
Björn J.
User

I experience the same problem.

I have only one registered email-address and it does not work

fix this!!!!

regards

Björn

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Posted on the from Björn J.
George F.
George F.
User

Activation error 302. Bought WSX5Evo10 via cleverbridge.com

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Posted on the from George F.
Michal M.
Michal M.
User

I think that's the solution !!!

All posts related to error 302 have been created today. The promotion is valid from 3 days. Previously, no one had this error. Today is Saturday. Weekend. Day off from work. It seems to me that Incomedia must process the new license information in the database on Monday, so it should all work. It's just my opinion.

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Posted on the from Michal M.
Robert B.
Robert B.
User

I had the same 302 error with pro version registration. When I tried to manually register the software offline it returned unlock code not correct error. Sent an email to Incomedia requesting help as well as posting here.

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Posted on the from Robert B.
Roger S.
Roger S.
User

I have the same 302 Licensed to another user email address.

Incomedia please get this sorted.

Roger S

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Posted on the from Roger S.
Liliane G.
Liliane G.
User
Michal M.
That's the 60% discount problems :/

What are you talking about? You mean there is aspecial price ?

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Posted on the from Liliane G.
Liliane G.
Liliane G.
User
Roger L.
There seems to be several threads for the same issue here. It seems strange for a company that produces web site design software to have a web site which provides an error message which is so obviously incorrect. It would have been better for them to have trapped the problem and give a message which was actually meaningful. I'm not an expert on web sites but it would have been good to know the difference between a email address mismatch and a error which caused nothing to be returned. Is this not possible?

I am shocked that in today's world they do not offer any support in reasonable amount of time and stick to MO-FR during regular office hours :( .. have not seen this for a long time! So if a problem occurs on Friday after 5pm then you wait for at least 3 days :(

I am a pround member of the password/activation "Error 302" club too.....lol

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Posted on the from Liliane G.